For Your Information

What to Pack

During summer casual light-weight resort wear, including light cotton clothing, swimwear and a beach robe are recommended. Swimsuits are not allowed in the restaurants, shorts or Bermuda shorts are acceptable at lunch time only. If you wish to have lunch in your swim attire you can enjoy a buffet meal on deck. Tennis shoes or low heeled walking shoes are most suitable for exploring the ports of call. In case of a cool breeze or unexpected shower a light jacket or sweater is recommended. A hat and sunglasses are always recommended. Binoculars will be a great asset to your enjoyment whilst at sea and during the excursions while we also suggest you have your camera ready at all times. When visiting places of worship, shorts are not allowed and shoulders should be covered.

Arrival at the Port

Important reminders!
Do not pack passports, travel documents, prescription medication or valuables. Please check the sailing times and note that you should arrive at the port not later than one hour prior to departure. Allow enough time to reach the vessel. Passengers who are not at the check in 1 hour prior departure are considered as no - show. Allow sufficient time from your flight arrival at the airport to the port, taking into consideration possible heavy traffic.

Embarkation Procedures:

Embarkation commences three hours before the departure time of the vessel for 7 day cruises and 2 hours prior departure for 3 & 4 day cruises. Passport/ID card, cruise ticket or voucher should be ready to present to the embarkation staff. For fast embarkation/disembarkation at each port's of call, the ship's staff will collect and retain your Passport/ ID Card for the duration of the cruise. A receipt will be given to you; this should be presented at the designated time when Passports/ID cards will be returned to you prior to your final disembarkation. At the check-in you will be issued with your own personal embarkation card which will act as your security card to embark/disembark the vessel as well as your onboard payment card.

On Board

Luggage assistance:
Your luggage will be delivered outside your cabin door. Please allow a maximum of two hours for delivery. If you have not received your luggage within this time period, or if you have not indicated the cabin number on your luggage, please speak with our Guest Relations personnel.

Daily Program:
Each evening, a program detailing the following day's activities will be delivered to your cabin. This will include arrival and departure times, excursion departure times, social activities, meal times, opening hours of the on board services, evening dress code and other useful information. Please read it carefully.

Shipboard Services

Duty Free & Travel Value shops:
Discover the fine selection of items in our Duty Free & Travel Value shops. The shops offer a selection of tasteful merchandise including fragrances, cosmetics, fashion wear, liquor, cigarettes and of course many Louis branded souvenir items. The on board shops are open daily while the ship is at sea. Customs regulations do not allow us to open whilst in port.

Photography Services:
Your most memorable experiences on board and during excursions may be photographed by our professional team of photographers. All photos will then be displayed at the vessels' Photo Gallery.

Electric Current:
The current on board our vessels varies: 110v AC or 220v AC. Please remember to bring an international transformer as sockets often vary from standard sockets ashore. Check our website for each ships particulars www.louiscruises.com.

Smoking policy:
Smoking is prohibited in all areas except one designated lounge (usually the casino) and also the open decks. Passengers are requested not to smoke in their cabins.

Laundry and pressing:
A laundry and pressing service is available on board our vessels. Complete the form, place the clothing in the laundry bag provided, your cabin steward will do the rest. Your on board account will be charged accordingly.

Pool towels:
Cabin personnel will provide you with sufficient towels, which will be replaced as required. Passengers are kindly requested to return the used towels back to the cabin. Should you fail to do so, your on board account will be charged automatically with the amount of 20 Euros per piece.

Cruise - Relax & Indulge

On board Leisure:
Relax on board and leave all your worries behind! Open that book you always wanted to read but never had the time, bask in the warm sun, dip in the pool and enjoy your favourite cool drink. Stroll along an open promenade, gazing at dazzling sunsets or the powerful magic of twilight at sea, as you sail towards your next destination.

Beauty & Wellness:
Indulge in a special beauty treatment on your cruise and discover deeper forms of relaxation with our wellness program. In our Beauty Salons, you will find an excellent range of beauty and wellness products, so make sure you take home some extra supplies for additional joyful moments.

Casino:
During your cruise, you may try your luck with Slot Machines, or select the tables Roulette, Black Jack and Bingo! Minimum age 18 years. Note: Your shipboard account is not valid in the Casino.

Internet Facilities:
All vessels offer internet facilities, the use of which is charged to your shipboard account.

Medical Facilities:
A physician is available on board all vessels 24 hours a day while at sea and during scheduled hours when the vessel is in port. Professional service, care and medication are offered by our ships' physicians. A customary fee is charged for the services and medication; this can be charged to your shipboard account.

Beauty salon:
Hair, manicure, pedicure and a variety of relaxing massage techniques are available on board. A wide selection of organic skin products is available. Meet our experienced personnel for a complimentary consultation to select the services most suited to you and make sure to book your appointments early to avoid disappointment.

Stay in Touch

Mobile telephones:
Please note that when your mobile phones are out of shore side network limits, their signal is transmitted via the vessels' satellite which increases the cost to you, the subscriber.

While on board you can be contacted on the following numbers:

Louis Majesty Fax 0019 546723510 Telephone 0019 546723509/11

Cristal Fax 0046851063307 Telephone 0046851063304/5/6